Picture a Better PowerPoint Presentation

Presentations have reached an all-time low. Once upon a time, competent businessmen and women could give a presentation based on a few index cards. Now, every presentation requires a PowerPoint slide program, which at worst, consists of text that the presenter reads. At best, it contains key ideas or bullet points, which the audience, in

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Really Effective Email Campaigns

Google the words “how to increase effectiveness of email campaigns” and you’ll get nearly 24,000,000 hits. That’s right—24 million. An equally staggering statistic is that, depending on what you define as spam, some 75 to 90 percent of all e-mail traveling across the Internet is considered junk mail. Given these daunting figures, it’s hard for

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Dealing With Difficult Clients

Sometimes people can be difficult. Sadly, many never learned the basics way back in kindergarten: sharing, kindness, politeness and helping others. And even the very best people—the ones who are generally receptive, professional, understanding and easy to work with—have bad days and don’t always act or react in a predictable way. Clients are no different,

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That’s odd

The Wes Anderson movie, “Moonrise Kingdom,” is in theaters now, experiencing generally great reviews. But is the fact that a movie is good enough to get consumers out to the megaplex, make them cough up double digits for a ticket and sit behind a really tall guy, when nearly everyone’s home is a Netflix-powered home

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Types of Corporate Communications

In my last blog post I wrote about the surf shop owner who perhaps wasn’t making the best use of corporate communications to build customer loyalty and increase his customer base. There are numerous models of corporate communications. For simplicity’s sake let’s break corporate communications down into two broad types: internal and external. Internal Corporate

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How much is enough?

Today’s journalists have access to several tools to perform their craft. These include a digital recorder, maybe a camera, and of course a computer and word processing software. Replace the computer and word processing software with a typewriter and the recorder with a pencil and reporter’s notebook, and little has changed for more than 100

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Tell a Good Story

One of Trade Press Services’ writers once worked for the editor of a small east coast business publication that enjoyed considerable success despite a tough marketplace for magazines. Why did the magazine, which was started at the peak of the recent economic downturn, fare so well? Because of stories. The editor made sure that he

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“The general erosion of editorial standards”

Lauren Indvik posted a piece on Mashable Business this week titled “Magazine Get Serious About Ecommerce” in which she examines the approaches a few different pubs have taken to combine editorial content with links to products in an effort to get consumers purchasing and offset declining print ad sales. In this piece, Indvik writes: It’s

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Capitalize this!

In her business writing blog, Lynn Gaertner-Johnston wrote a recent entry about capitalization errors: A friend sent me an excerpt from a brief professional bio she had read online. The bio said the individual is a consultant for a china inspection service… It turns out that the consultant inspects sites and operations in China for

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Why a trade publication?

iPads. Smartphones. Android tablets. Websites, blogs, Twitter, Facebook, YouTube, e-mails, RSS feeds, laptops, desktops, notebooks, ultrabooks, even TV and radio. With so many ways to get information that don’t involve paper, why would anyone in their right mind choose a trade magazine to get the word out about their products or services? I could quote

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Power verbs

In our last blog post, we wrote about being honest on a resume and matching your skills with what an employer is looking for, using their own job description’s language verbatim. When this isn’t possible, it’s best to use action words that convey power, leadership and mastery of skills. Sometimes the proper choice of words

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The two secrets to a better resume and cover letter

Job seeking can be frustrating and challenging activity. When submitting a resume and cover letter to a prospective employer, applicants engage in a grueling game of mind-reading that they can’t win, asking themselves what the employer is looking for when only the employer can reveal that. In an ideal world, employers would produce a detailed

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The Bad Manners Bug: The Infestation Continues

Yes, it sounds like the title of a bad horror movie, and for those of us trying to conduct business, it’s just that. About 11 years ago, I wrote an article for the Los Angeles Business Journal titled “Infection Alert: The ‘Bad Manners Bug.’” In it, I bemoaned the sorry state of business communications at

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