Does the Five-Sentence E-mail Work?

Lynn Gaertner-Johnston recently posted in her Business Writing blog the following question: Does the five-sentence e-mail work? She says that a participant in a business writing program told her that he never produced e-mails longer than the magic five sentence length. To me, this sounds like Twitter, text messaging or other abbreviated, modern forms of

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Five lessons from the 2010 election season

Election day is almost here, and it can’t come soon enough, can it? Democrat, Republican, independent, Whig, Tory…whatever your political preference, we’ve been bombarded by political ads on radio, TV and in print that are only slightly less annoying than they are insulting. [youtube]http://www.youtube.com/watch?v=lEINBjHHvHE[/youtube] What are the lessons to be learned for communicators, whether you’re

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Civil Lawsuits: Newspapers’ New Revenue Stream?

A recent article in Wired magazine describes a new revenue source for at least one newspaper—legal settlements and court-awarded fines levied against websites that use copyrighted news stories illegally. The article describes how Steve Gibson, founder of Las Vegas-based “Righthaven,” is going after websites that have allegedly stolen content from his first and only client

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Using humor in business communications

Why use humor in business communications? Done correctly, humor can add personality and life to an otherwise dull or routine project. Anecdotes, humorous quotations or clever observations can help to win over a reader and make them more receptive to your message. In fact, many business books contain cartoons scattered throughout them designed to reinforce

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Avoiding Clichés Like the Plague

William Safire once said, “Avoid clichés like the plague.” That’s humorous yet sound advice, presuming one knows the definition of clichés. According to Weber State University, they are “old coins of language: phrases that once made a striking impression but have since been rubbed smooth by repeated handling.” There are several types of clichés, which

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Advertorial content: The Frankenstein of print media

You may know what “editorial” means (that’s on the opinion page in the newspaper, right?), and you probably know what advertising is (the annoying stuff that interrupts my TV show!) But what the heck is “advertorial”? And why do you care? Advertorial content is the Frankenstein monster of journalism. Part news, part opinion, and part

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