5 Tips to Developing a Better Social Media Strategy

Marketing via social media seems like a no-brainer to many marketers today. It’s one of the most-used media outlets of our time with 81% of Americans reporting they have at least one type of social media profile. You can’t beat that kind of outreach. And because posting content costs so little compared to other types of traditional marketing, such as print advertising, the amount of content out there is astounding. So the question is: how can you stand out to the 81% of B2B decision makers who use online communities to make purchasing decisions? The short answer is: develop a social media strategy. With that in mind, here are five tips to help you get started.

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Marketing Madness: How to Avoid Insanity in a Changing Economy

Social media, data analytics, marketing automation, return on investment, corporate branding, marketing mix and marketing promotion… Addressing these and many other marketing mandates can wreak havoc on even savvy, experienced marketers. To avoid the chaotic marketing madness, here are five marketing management strategies to put your marketing initiatives on an even footing and generate the results you seek.

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Why It’s Important to Build Customer Relationships

Most experienced business executives agree that in order to get and retain customers, it is critical to build customer relationships. But whose job is that? In one word: everyone’s. In the 1980s, Singapore Airlines trained their agents in this concept by claiming there are only two departments in the company: inside sales and outside sales. But not every company is set up that way. Traditionally, the individuals who are more involved in building customer relationships are those in marketing, sales and customer service. While there might be some overlap in each of these areas, their responsibilities vary.

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The Best Marketing Advice You Ever Received

We’ve been blogging for almost 10 years now. During that time we’ve covered a wide range of marketing, communications, media outreach, content development, public relations and general business topics. Along the way, we hope that readers have found our tips, suggestions and ideas practical and informational and can use them in their business and personal lives. To get a different perspective, we’ve asked some of our clients to share the best marketing advice they’ve received through the years. Here’s what we heard.

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How to Use Marketing to Retain Customers

Often, the focus of marketing initiatives is focusing on how to bring in more customers. Yet, did you know that it is 6-7 times more expensive to acquire a new customer than it is to keep a current one? That’s a statistic worth considering.

The reality is that the value of current customers is often overlooked when setting marketing goals and priorities. The process to retain customers should begin after their first purchase to ensure the development of a meaningful relationship, future sales and ongoing loyalty.

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How to Generate Leads with WIIFM Marketing

“What’s in it for me?”, also known as the WIIFM factor, is a value proposition that relies on instincts. It is human nature to make changes and decisions based on how a product or service will impact the individuals using the new purchase. So, to generate more leads, here’s what communicating the WIIFM looks like.

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A Treasure Trove of Data: How to Use Marketing Analytics

Marketing analysis has come a long way from inserting numbers into Excel spreadsheets. Basic information can come from Google Analytics, surveys, focus groups and input from sales teams. Even better, evolving marketing technologies enable companies to access massive amounts of data about their customers and prospects. This data can tell marketers more about how customers

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Why Every CEO Needs to Know About Marketing

CEOs run organizations. They are the highest-level executive officers in the company, and their primary duties include driving revenue and profit, making major corporate decisions and managing the overall operations and resources of a company. Even if the company is small, there’s still only one person at the top responsible for those key functions. As business becomes more competitive, complex and global, the need for CEOs to expand their knowledge beyond finance and operations to sales and marketing is an imperative.

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Why No Doesn’t Always Mean No: How to Manage Rejection

Dealing with rejection is a reality in sales and marketing. Fortunately, rejection isn’t always negative. It provides professionals with an opportunity to set themselves apart from the crowd. They can analyze their roles as knowledgeable resources, use the time to learn more about their prospects and themselves and create a competitive edge to help them with future success. Help your sales and marketing personnel better respond to no by considering the underlying meaning, motivation and reasons why these responses occur.

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